Accessibility statement

Standard we target

ManageSM targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We measure ourselves against this standard on every material UI change.

What we've done

• Semantic HTML throughout — real headings, landmarks, buttons, and links, not styled divs.
• Keyboard navigation for every interactive element, with visible focus rings that meet contrast requirements.
• ARIA labels on icon-only buttons and controls whose visible text isn't descriptive on its own.
• Colour contrast checked against WCAG 2.2 AA thresholds. No essential information is conveyed by colour alone.
• Respects prefers-reduced-motion — animations pause for users who've requested reduced motion.
• Skip-to-content links on pages with heavy chrome.
• Alt text is required (not optional) on every image uploaded to the media library.
• Form labels associated correctly with inputs. Error messages read by screen readers.
• Zoom support — the app is usable at 200% zoom without horizontal scrolling.

Known issues

• The 100-account portfolio grid uses colour dots as the primary health signal. We include text alternatives in tooltips and screen-reader labels, but the at-a-glance visual is colour-driven.
• Some third-party embed previews (Instagram, TikTok) inherit the accessibility of the network's own embed code, which we don't control.
• Drag-and-drop rescheduling on the calendar has a keyboard alternative but it's not yet as discoverable as it should be.

We track each of these and expect to close them over the next two releases.

Report a problem

If something isn't keyboard-navigable, isn't announcing correctly to your screen reader, or is otherwise blocking you — please tell us. Email hello@managesm.com with the URL and a description. We aim to acknowledge within one business day and fix critical accessibility issues before the next release.

Formal complaints

If we're not resolving an accessibility issue to your satisfaction, you can escalate to the relevant regulator in your jurisdiction — for example, the Canadian Human Rights Commission in Canada, the Access Board in the United States, or your national equality body in the EU.